From the Desk of Jim Peterson: A Focus on Service

As we close out 2023, I would like to focus on service. I have exciting news to share: the expansion of our service team to include John, our new field service manager, who joins Josh, service team manager. Leveraging a host of additional engineers and technical support partners, Josh and John respond to customer requests for troubleshooting, modifications/repairs, system expansions and other needs.

Jim Peterson

Jim Peterson

President & CEO

While Caloris is best known for custom-engineered, quality food processing equipment including membrane filtration, evaporators and spray dryers, we pride ourselves on what follows the installation of these units. Caloris is always available for support, and not just on our own equipment.

Our bench is deep. We have the experience and know-how to diagnose problem areas in your processing line, no matter the original manufacturer of the equipment. We can suggest and make the needed changes to improve the safety, capacity and quality of your products.

Comprehensive Focus on Service

Equipment isn’t always the problem. Staff turnover leads to lost institutional knowledge. Our engineers can help you revamp your standard operating procedures, documentation and maintenance routines. We can train newer operators or provide refreshers to seasoned crews. For example presentations, check out our YouTube Channel.

Wintertime often means things start to slow down. This is a prime time to reassess what’s working and what isn’t within your facility. Let us help. Contact us to arrange a phone call to discuss your needs or book a service technician now.

To schedule a service visit by a member of our team, call 410-822-6900 or send email to problem.solved@caloris.com

Finally, I encourage you to sign up for our weekly industry e-newsletter, which contains plant management tips from a wide variety of sources, industry headlines, market news and more. You can subscribe here.

 
 

About Caloris

Caloris transforms process systems design for the better with unexpected, future-focused solutions that solve real operational problems. We engineer efficient, dependable and productive solutions that also improve environmental sustainability where practical. Designed with the end user in mind to drive plant productivity. Caloris offers evaporation, membrane filtration and spray drying process systems for food and dairy industries, as well as for water reuse and wastewater treatment applications. Both Caloris’ custom and pre-engineered packaged systems are designed to meet our customers’ specific concentration/purification needs utilizing the most cost effective and energy efficient technologies available. Whether concentrating dairy, food or juice products at a high-volume production facility, or processing industrial wastewaters to reduce transportation and treatment costs and recover re-usable water, Caloris provides a range of options and technologies.